|From CEO Words|
My name is Rajkumar Jayavel . I am the managing director (CEO) of Laptopstore and have been in the Service & Sales industry for over 11 years.
We are an established, independent company with a proven track record of providing quality and service delivery. The key to our success is the development of long-standing partnerships with clients, based on consistently providing high levels of performance and understanding deadlines.
We do not outsource our work and all our repairs are carried out in our 15+ workshops. We provide maintenance for end users, businesses, many outside I.T. and other companies as well as government / council establishments.
Please feel free to call me with any queries.
About the Company
Laptop Store is an well known company in chennai, bangalore and pune provides laptop sales and services of all major brands around 11 branches .Itel computer solutions was established in the year June 2007 by Mr.Rajkumar Jayavel who is the proprietor of this company. Later in 2010 the company name changed to Laptopstore.
Our Mission Our mission is to achieve consistent identity in the deliverance of highly qualified services and adding values to the clients through pro-activity, transparency in communication and on time deliverance of products through excellent performance. We practice sustainability to safeguard our environment and maintain the highest levels of professionalism, honesty and trust in our relationship with clients & employees and affiliates. Also our main mission to raise the rate of customer india-wide with our quality of servicesOur Vision We have built a significant array of customers over time. An expanding base of clients have benefited from our expertise and repertoire of solutions. A people’s and processes company, Visions invests extensively in recruiting, nurturing and retaining talent.
Our Quality Policy We at LaptopStore “one stop repair center” strive to enhance customer satisfaction through continually improving effectiveness of our process and implementation of ISO 9001-2008 Quality Management System.
Key Strength LaptopStore is promoted by qualified & skilled technocrats who own a lineage of more than two decades experience in maintenance & support of hardware. The company is currently engaged in all business segments like Sales & Service, Annual Maintenance Contract (AMC) & Chip Level Repair of Laptop, Desktop Computers & other Peripherals. Our Customer Assistance Cell with a well-defined hierarchy of professionals handle day to day management of customer calls, telephonic support on-site as well as for in-house repairs. added Sales in laptops. Now LaptopStore branches are more than 10+ branches all over india
Our Philosophy We have a success story to foretell our corporate ideal & the ensuring progress in our business. Customer Satisfaction is always in our prime focus and our activities are geared towards creating a customer-centric infrastructure. Ever since it’s modest beginning, LaptopStore has made great strides to its present dynamic existence with a firm thrust on our committed quality standards. At LaptopStore, our quality standards are a continuous process, ensuring and targeted to achieve customer satisfaction as the key stone in building up the future.
Some of our esteemed Clients: